NASPM SUPPLIER DIRECTORY FAQs

The directory gives your business a verified, professional presence in front of school decision-makers actively sourcing services for their estates. It sits alongside NASPM’s training, member hub and direct communications to a school audience that includes premises managers, business managers and senior leadership teams across the state school sector.

Any supplier or professional adviser serving the school estates sector. This includes contractors, consultants, professional services firms, manufacturers and product suppliers. You do not need to be an existing NASPM contact or partner to apply.

No. Membership is for schools; the directory is for suppliers. The two are separate.

There are three tiers, all priced annually plus VAT.

• Standard at £495 includes your company profile, contact details, category placement, one service region, credentials and insurance documents, the NASPM Verified badge, and an annual renewal reminder.
• Enhanced at £995 adds an image gallery, video embed, social media links, coverage across up to five service regions, and an enhanced profile layout.
• Premier at £2,500 adds nationwide service coverage, a featured listing slot, unlimited images, a co-branded webinar opportunity to the NASPM membership, and a spotlight email to NASPM’s 8,200 contacts.

All compliance onboarding requirements are the same across all three tiers. The tier differences are commercial: visibility, regional reach, and additional marketing channels at Premier.

Yes. Suppliers who complete their listing application and payment by 31 May 2026 receive a discount on the first year’s listing fee: Standard £350, Enhanced £695, Premier £1,750. All prices exclude VAT. Use the discount code SDEARLY at checkout.

Applications are made online at naspm.co.uk. You complete the supplier onboarding checklist, upload your supporting documents, choose your tier, and pay by credit or debit card via Stripe. Invoicing is not available. The NASPM team reviews each submission and you will be notified by email when your listing is approved or if further information is required.

As part of the onboarding process you will be asked to confirm and where applicable upload evidence of:

• Public Liability Insurance schedule, minimum £5 million cover, showing the renewal date and limit of indemnity.
• Professional Indemnity Insurance, where your services involve the provision of advice, design or other professional output.
• Employers’ Liability Insurance certificate, where you employ staff in the UK.
• Health and Safety Policy Statement, signed and dated within the last 12 months.
• Risk Assessment and Method Statements applicable to the works you carry out (where on-site work is involved).
• ISO certificates (optional) where held — ISO 9001, ISO 14001, or ISO 45001. These display a corresponding badge on your Directory profile.

You will also be asked declaration-style questions on KCSIE alignment and DBS, modern slavery statement publication, ICO registration, data protection policy, and data breach notification procedure. The answers are captured for the school audience but are not independently verified by NASPM.

The NASPM Verified badge confirms that NASPM has reviewed the information provided at the point of listing and at annual renewal. While your listing is live and in good standing, you are granted a non-exclusive, non-transferable, revocable licence to display the badge in the form supplied by NASPM. You may use it on your Directory listing, your own website on pages relating to the services you have listed, your printed marketing materials and email signatures where proportionate, and on your vehicles, uniforms and on-site signage relating to your services to schools.

You may not alter the badge, change its colours, proportions or typography, or use it in any way that implies NASPM endorses, recommends, approves or vouches for your business. The licence ends immediately on expiry, suspension, or removal of your listing, or on written notice from NASPM.

Upgrades are available at any time, with the price difference between tiers payable on a pro-rata basis for the remainder of the listing term. Downgrades are available at renewal only; the current twelve-month listing term runs at the tier originally selected.

Listings run for twelve months from the date of activation. We deliberately do not offer monthly or short-term listings, because schools need confidence that suppliers they find in the directory will still be there when they come to engage them. The annual cycle also triggers the re-verification process that maintains the integrity of the NASPM Verified badge.

Approximately 30 calendar days before the end of your listing term, NASPM will invite you to renew by completing a re-declaration. This means reconfirming the four mandatory declarations, uploading a current Public Liability Insurance schedule and any other documents that have expired, and confirming that the information on your Directory listing remains accurate. On receipt of the re-declaration and payment of the renewal fee, your listing continues for a further twelve months.

NASPM will request an updated insurance schedule. If this is not provided within 14 calendar days of our written request, the listing is suspended until the document is received. Your right to display the NASPM Verified badge is also suspended for the duration of any suspension period.

Yes. NASPM reserves absolute discretion to suspend or remove any listing where there is a breach of the directory terms, a serious and evidenced complaint, expired documentation, insolvency or analogous events, misuse of the NASPM Verified badge, or conduct likely to bring NASPM or the directory into disrepute. The full grounds are set out in the Supplier Directory Terms and Conditions.

If NASPM declines an initial application, the listing fee is refunded in full, less any transaction or processing fees the supplier has incurred, within seven days of the application being declined. The refund constitutes the supplier’s sole remedy in respect of a declined application. Once a listing is live, fees are non-refundable. This applies to voluntary cancellation by the supplier and to removal by NASPM.

No. The directory is a visibility and credibility tool, not a lead-generation guarantee. The completeness of your profile, the accuracy of your category and service region selection, and your responsiveness to enquiries are the largest determinants of the value you derive from a listing. Premier-tier suppliers benefit from additional active promotion through the spotlight email and webinar slot, but listing in any tier does not carry a contractual lead volume commitment.

Enquiries submitted through your profile contact form are sent directly to the email address you provide as part of your listing. NASPM does not see the content of those messages, and does not intermediate the supplier-school conversation. Once an enquiry has been made, the relationship is between you and the school.

Email admin@naspm.co.uk. The NASPM team will respond as soon as possible and is happy to talk through any aspect of the application, the tier choice, or the verification process before you commit.

The NASPM Supplier Directory is a curated online directory of suppliers and professional advisers serving the school estates sector across England. It connects headteachers, business managers, directors of operations, premises managers and estates teams with suppliers who have confirmed their professional credentials and committed to the standards expected by the sector.

Anyone in a state school, academy, or multi-academy trust responsible for sourcing services for the school estate. That includes premises managers, business managers, school business professionals, directors of operations, headteachers and governors with estates oversight. You do not need to be a NASPM member to use the directory; it is freely accessible to all schools.

Yes. Schools can search and contact suppliers in the directory at no cost. There is no registration requirement, and no charge to make an enquiry.

Suppliers are organised under three main category groups, covering twenty-one sub-categories in total. The structure reflects how schools commonly procure services for the estate:

• Statutory Compliance, Servicing & Maintenance — Mechanical, Electrical, Fire Safety, Water Hygiene, Security Systems, Building Fabric & Surveys, Grounds & External.
• Construction, Building & Refurbishment — Building contractors, refurbishment specialists, modular and offsite construction.
• Goods & Services — Catering & Kitchen; Cleaning & Facilities Management; Grounds Equipment & Play; IT & Communications; Curriculum & Classroom Equipment; Medical & Wellbeing; Energy & Sustainability; HR, Legal & Insurance; Software & Digital Systems; Agency Staff & Consultancy; School Uniform; Minibuses & Transport; Other / Specialist Services.

It means the supplier has provided evidence of public liability insurance to a minimum of £5 million, confirmed where professional indemnity insurance applies to their services, declared that they have previously provided services to at least one school, academy or multi-academy trust in the United Kingdom, declared the qualifications, registrations or professional body memberships applicable to their services, uploaded a health and safety policy and any applicable risk assessment documentation, and agreed to the NASPM Supplier Directory Terms and Conditions. NASPM reviews this information at the point of listing and again at annual renewal.

The following statement appears on the directory landing page and on every individual supplier profile. It is the definitive statement of what a NASPM Verified listing does and does not mean.

No. Listing in the directory is not an endorsement, recommendation, or guarantee by NASPM of any supplier, their products, services, or business. The NASPM Verified badge confirms that baseline onboarding checks have been completed. It does not mean NASPM has assessed the quality of the supplier’s service delivery.

Yes, always. Schools and trusts remain responsible for their own due diligence before engaging any supplier. This includes verifying current insurance certificates at the point of contracting, checking references, ensuring the supplier is appropriate for the specific scope of work, and following your own procurement and safeguarding procedures. NASPM members have access to procurement guidance resources in the Member Hub, and we run regular training courses on education estates procurement best practice.

No. The onboarding checklist asks suppliers to confirm that they align with Keeping Children Safe in Education (KCSIE) guidelines, focusing on enhanced DBS checks for those in regulated activity. NASPM records the answer but does not independently verify it. Safeguarding remains the responsibility of the engaging school, which will conduct its own safeguarding checks as part of contractor onboarding regardless of any directory listing.

Each listing has a contact form on the supplier’s profile page. Submitting an enquiry sends the message directly to the supplier; NASPM does not intermediate the conversation. Contact details such as phone numbers and websites are also displayed on the profile.

Suppliers are required to keep their listing information current as a condition of being in the directory. Listings are reviewed annually at renewal, when insurance and accreditation documents are re-checked. If a supplier’s insurance lapses during the year and is not reinstated within 14 days of NASPM’s written request, the listing is suspended until the documentation is provided.

The directory includes a reviews feature for schools who have engaged a listed supplier. NASPM does not adjudicate the substance of reviews and reviews reflect the views of the individual user. NASPM moderates reviews only to remove material that identifies individuals inappropriately, contains abusive or defamatory language, or is otherwise unlawful. Schools are also welcome to share feedback directly with NASPM at admin@naspm.co.uk.

Please raise the concern with the supplier directly in the first instance, as you would with any contracted service provider. If the issue is not resolved, you can let us know at admin@naspm.co.uk. NASPM reserves the right to suspend or remove any listing where there is a serious and evidenced complaint, a breach of the directory terms, expired documentation, or conduct likely to bring the directory into disrepute. NASPM is not a party to the contract between you and the supplier and does not arbitrate, mediate or determine commercial disputes.

Yes. NASPM is part of the Juniper group of companies, and Juniper’s own services, where relevant to the school estate, are listed in the directory on exactly the same commercial terms as any other supplier. The group relationship is clearly marked on the relevant Directory profiles. The same onboarding and verification checks apply, without favour.